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Right choice for New Car Service

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Merry christmas from Memmott's Automotive
Our Windsor workshop will be closed from COB on Friday 22nd December 2017 and will open for trading as normal on Monday 8th January 2018. Ensure you book in your car service well in advance!  

 

The truth of the matter is that you have the right to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Figure you might find a bargain in the end of year car sales or simply want a service for your new car? Here is some sound advice from Memmott`s Automotive in Windsor.
  

The buying of a new car is one of the most important investments you will likely make, so the smart approach is to do your best to ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The truth of the matter is that you have the right to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Car dealers are not able to force you to take the car back to the dealership you aquired it from for service or repairs. Provided the work is carried out to the manfufacturers specifications by a suitably trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Memmott`s Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Memmott`s Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Memmott`s Automotive will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the differences between express, statutory and manufacturer warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be annulled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be alert for new car dealers who try to bundle “express” or “extended” warranties, often for free, when you buy a new car. Much of the time these ‘supplemental’ warranties may include quite definitive restrictions or provisions, and often can seem very confusing. Many times these special offers provide a small amount, if any additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.

Such special offers are very unlikely to focus on the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

 

Trading Hours: Open Monday to Friday 7:30AM to 5:30PM 

Specialist Car Services